Check payment statuses:
- waiting: this is the first payment status after you request a forecast report. Open your forecast report or follow the instructions sent to your email to pay the forecast report.
- fail: you were not charged. Something went wrong while processing the payment. The possible reasons are: a temporary network instability, a temporary downtime in Stripe service or inconsistent credit card information. You are able to retry your payment immediately or contact us.
- pending: we received your payment information and it will be processed.
- succeeded: all set. You are able to open your forecast report.
Important: if your payment has been canceled you will not be able to open your forecast report.
Forecast Report Payment
After generate a Forecast Report, you have a couple of options to access the payment page:
- Follow the link sent to your email;
- In your “Edit Forecast” Magento Admin page, click on “Report link”;
- In your “Forecast history” Magento Admin page, click on report link in “Report URL” column;
In the “Forecast payment” page, click on “secure payment” button.
The Stripe pop-up will be displayed.
Fill out the form with your email and card number information. Click on “Pay” button.
You will be redirect to a success page.